Customer-facing AI chatbots, virtual assistants, and automated response systems. Here is what Florida businesses need to know in 2026.
Florida does not yet have a specific law for this use case, but AI regulatory framework (proposed). Multiple AI bills under consideration. Focus on deepfakes and AI in insurance.
State law does not replace federal law — you must comply with both. These federal rules apply to chatbot disclosure nationwide:
Florida's AI regulatory framework (proposed) often includes size-based exemptions. Businesses with fewer than 25 employees may be exempt, but should verify thresholds. Always review the specific statute for employee count and revenue thresholds.
The key deadline in Florida is TBD. The law is still developing — monitor for final rules.
Florida penalties for AI non-compliance: TBD. While enforcement is still developing, companies found non-compliant face civil penalties and potential litigation.
Federal law does not currently preempt state AI laws. Florida's AI regulatory framework (proposed) applies independently of federal rules. Federal laws like ECOA, FCRA, and HIPAA also apply alongside state law — so you must comply with both.
Best practice: document all AI systems used, conduct an internal audit, implement required disclosures, and keep records for at least 3 years. For high-risk uses like chatbot disclosure, consider hiring an independent third-party auditor to validate compliance.
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