Customer-facing AI chatbots, virtual assistants, and automated response systems. Here is what Pennsylvania businesses need to know in 2026.
Pennsylvania does not yet have a specific law for this use case, but HB 1598 (2023-24) — AI-generated content disclosure (reintroduced as HB 95, 2025-26). Would require clear and conspicuous disclosure of artificial-intelligence-generated content. Passed the PA House in 2024; not yet enacted (reintroduced as HB 95 in the 2025-2026 session).
State law does not replace federal law — you must comply with both. These federal rules apply to chatbot disclosure nationwide:
It depends on the thresholds written into the specific statute, and those are not comparable across laws — some key on employee count or revenue, others on user volume or on the kind of system you deploy. We do not publish a generic small-business exemption for Pennsylvania, because stating one the statute does not contain would be worse than stating none. Read the primary source linked from our Pennsylvania law page to confirm whether you are in scope.
The key deadline in Pennsylvania is TBD. The law is still developing — monitor for final rules.
Pennsylvania penalties for AI non-compliance: TBD. Who enforces, and how, varies by statute — check the primary source linked from our Pennsylvania law page for the enforcement authority and process that actually applies to you.
Federal law does not currently preempt state AI law. Pennsylvania's AI statutes apply independently of federal rules, and federal laws like ECOA, FCRA, and HIPAA apply alongside them — so you must comply with both.
Best practice: document all AI systems used, conduct an internal audit, implement required disclosures, and keep records for at least 3 years. For high-risk uses like chatbot disclosure, consider hiring an independent third-party auditor to validate compliance.
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